Estonian Air on kinnitanud, et kõikide reisijatega, kes on ostnud lennufirma veebilehelt või esindusest piletid nüüd tühistatavatele lendudele, võetakse ühendust ja kas pakutakse välja alternatiivne võimalus sihtkohta jõudmiseks või kompenseeritakse tehtud kulutus. Kõigil reisijatel, kes on ostnud oma piletid reisiagentuurist, palutakse viimasega ühendust võtta.
And in English - message from Estonian Air:
" Estonian Air decided that London City and Gothenburg routes planned for next spring will remain unopened.
Passengers who have bought their
tickets from Estonian Air’s website or Customer Care will be contacted and
alternative way to reach the destination or a refund will be offered. We kindly
ask those who have bought their tickets from a travel agency to contact the
respective agency.
Regarding Finnish bloggers award tickets we suggest
the winners still use the flights until they are operated - Joensuu until 27
December 2012 and Helsinki until 27 January 2013. In case they are not abel to
use their award within the flight operating dates I’m sure we will find an
alternative offer for them – alternative flights from Tallinn.
The situation is indeed very delicate and we are very
sorry for the inconveniences caused. Estonian Air’s Supervisory Board has made a decision to change the companys strategy that will lead to closing down some
of the routes."
Kommentaare ei ole:
Postita kommentaar